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Help Center. Frequently Asked Questions. How can we help you? Annual Passes — Frequently Asked Questions. I am a Florida resident. I didn't receive my renewal notice and need to renew my Annual Pass. Jennifer, I believe the vouchers need to be activated by , so you would be able to activate it whenever you need it. What about the water parks annual passes.
My wife and I renewed in November. We cancelled our park passes in March. Did our water park passes get cancelled also, or do I need to cancel them separately? We personally called to cancel in hopes of a longer extension. All APs handled the same so, we cancelled…. My family and I have been annual pass holders from onset.
Unfortunately we made the decision to cancel as we no longer feel that the changes, as temporary and necessary as they are, changes the whole Disney experience as we have come to know, enjoy and love. The upside to our decision is that it will leave room for guests who still want to go. My family plans on keeping our passes. We live 30 minutes away and usually just go for a couple of hours once or twice a month.
We just went on Friday and with the low crowds and portable fans , we felt completely safe. This is not the Disney I know. Not surprised at the negative reactions posted, Disney has operated with diminished guest experience with ever increasing cost for the past decade!
We are trying to cancel by the August 11th deadline. Please advise if there is a email address that Disney can provide so we can talk to someone as definitely your phone lines are overwhelmed. My annual pass is due to expire on November 7th. I was not going to be able to renew because of cost.
My plan is to go in February and just buy a few days passes, so with the extension by pass does not expire until March, so I think I am going to keep it.
But I will call tomorrow and double check the expiration date. We activated our fully paid Platinum passes at the end of January and also went at the end of February and again last week. Of course if you click forward it tells you that Annual Passes are not currently being sold. Do you know? I am wondering if Disney plans to reduce the price for an AP when they open them up for sale again since many of the benefits of being an AP such as park hopping, are not going to be available for a while?
Just curious. My AP expired in May I took the refund and did not renew it. Just wondering if you knew anything about that too. I kept checking all day everyday last week for August 9th. My birthday. Both my daughter and I refreshed pretty much hourly if not more for a full week.
I would have taken any park-but nothing. If not we will most likely cancel. Thanks for flagging! Ken, they likely were cancelled automatically with the closure and subsequent lack of plans to reopen , but you could check with Disney to confirm. My case is different. Not sure how it will work because Disneyland has no opening date scheduled but has been closed for 5 months. I am really frustrated with Disney.
First of all, the call system issues back in June were inexcusable. Since we had paid in full for our Florida weekday passes prior to the closures, what we wanted to do then was to upgrade our passes so we could make reservations to stay at the resort and use the park reservation system. And now I see frequent local news stories that they are fretting about the lack of attendance. Sad but their loss. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment.
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Author Recent Posts. Sara is a travel agent with Destinations to Travel, a Disney Earmarked agency. She lives in Alaska with her husband and 3 kids. Due to her extreme dislike of winter, she travels often to warmer destinations during the colder months. She visits the Disney parks and resorts frequently with her family and loves helping other families plan magical vacations.
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