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Choose your cart Mobile solutions. Home solutions. Have a phone you love? Line must remain active for 45 days. See vzw. Page contents. How to get and use Verizon Call Filter. Learn to manage spam numbers Learn how to turn on the auto block feature and set risk levels: Apple : Apple iPhone - Enable spam filter Apple iPhone - Silence junk callers Apple iPhone - Report a number report spam Android: Android Smartphone - Enable spam filter Incoming call indicators Android smartphone - Report a number report spam.
How to block and unblock numbers with Call Filter Learn how to add someone to your blocked numbers list. Manage notifications with Call Filter Set up an alert so you're notified when a spam caller, unknown caller or texter calls you.
Apple : Open the Call Filter app. Tap Settings. Tap Spam Detection Alerts to turn alerts on and off. Alerts are on when the toggle is black and to the right.
Android : Open the Call Filter app. Tap Identified Number Alert to turn alerts on and off. Alerts are on when the check is present. Manage pictures Learn how to manage pictures with Call Filter. Look up a number's city and state Find the city and state a call is coming from. Available with Call Filter Plus only. Block numbers manually or block numbers in your Phone Book in My Verizon by selecting:.
To activate in My Verizon , sign in and select:. Note: If you are looking to manage blocking annoying and unwanted calls refer to Incoming Call Block above to setup and manage features. Call Trace automatically initiates a trace of the last call you received.
You can use this feature to trace unlawful or threatening calls that alarm, frighten, or harass you. Your phone is already equipped for Call Trace. Charges and fees for using Call Trace may vary. The records of all traced calls will be released to a law enforcement agency only. The action taken by law enforcement may vary by area. Note: if you are threatened with bodily harm or an explosive device, use Call Trace and immediately contact your local police department. Call Blocking Devices.
This service subject to availability for new customers based on location. If you currently subscribe to Call Block you will continue to receive it. Calls made to you from outside your local calling area, through operator assistance, or from cell phones and some business phones cannot be blocked. By following the voice-recorded instructions, you can add the number of the last person who called you, add a new number, or change an existing number on your list. The voice-recorded instructions will also tell you how to add to your list if your list is full.
Call Intercept picks up incoming calls that do not have a valid phone number. Callers must identify themselves before the Call Intercept feature rings your phone and plays the recorded name of the caller.
Call Intercept is not available for rotary dial service. The first time you use Call Intercept, call toll-free 1. After you set your security PIN, you can call into the system from any phone to make changes to your Call Intercept settings.
Call Trace initiates a trace of the last call you received. All calling features are subject to availability and compatibility restrictions, some calls may not be traced. Some states require you to trace two or more calls to establish a case. Note: this service is no longer available to new customers. If you currently subscribe to this service, you will continue to receive the service, but you will not be permitted to re-subscribe to it if you remove it or transfer it to another customer at your current location or to a new location.
Before you use Do Not Disturb, you must first set up the list of numbers you want to block. You can change your Do Not Disturb list at any time. Selective Call Blocking turns off after each call. You must reactivate the service each time you want your telephone number blocked. If the called number has Anonymous Call Rejection activated, your call will not be answered. Note: not all calls can be blocked. Calls to some wireless customers may not be blocked. All calls with prerecorded telemarketing sales messages are illegal unless you agreed to be called.
Some non-marketing robocalls such as political and charitable calls to landiline phones are authorized by law in most states, even if they are unwanted. We stop many robocalls before they can get to you. We monitor our networks to detect spikes in suspicious calls, and then work with law enforcement and with other telephone companies to shut down illegal robocallers.
Verizon also works with other telephone companies and industry standards organizations to develop new technologies to stop robocalls, and we support federal legislation to better go after the source — the scammers who make these calls. Here are some ways to help you block calls on your home phone. You can turn on these features in My Verizon under the Phone category. Accessibility Resource Center Skip to main content.
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Other phones. Trade in your device. Shop all accessories. For more information on setting service blocks, watch our How to Add Blocks video. Some services let you make purchases that will be charged to your account.
Others use the data allowance included with your plan. If you want to prevent someone on your account from using these services, you can choose to block them to help avoid unexpected purchases or overage charges on your bill. Worried about data overages? Get the unlimited experience that fits your needs on the network you want. Learn more about unlimited plans. You can block calls and messages from up to 5 specific phone numbers for free for up to 90 days in My Verizon. Account owners and account managers can choose to block numbers on all the lines on their account.
Learn how to block contacts with Verizon Smart Family , or sign up for Verizon Smart Family if you don't already have it. To stop frequent spam and robocalls from unknown numbers, Call Filter is our most effective solution because you can automatically block unwanted spam calls from reaching you.
Learn how to block contacts with Call Filter , or sign up if you haven't already For additional information about blocking numbers, visit our Block Numbers page. You can block messaging and services on the Blocks page in My Verizon if you're on a standard monthly plan. You can also watch our How to Add Blocks video for instructions. Block up to 15 email addresses, websites or text names e.
You can also block all text messages sent from the web or by email. You can remove a calling or texting block on the Blocks page in My Verizon.
Note: Account Owners and Account Managers can choose to block and unblock a phone number on all lines of their account. For additional information about blocking numbers, visit our Block Numbers page. You can unblock a service on the Blocks page in My Verizon. You can set up pre-defined content filters using Verizon Smart Family. Spam is an unsolicited commercial advertisement or any message that links to a virus or malicious software.
Don't respond to the phone number or open any links in the message. If the message is still on your device, follow the steps below to report the unwanted message:.
Accessibility Resource Center Skip to main content. Personal Business. Shop Shop Shop Close. Shop all. Shop all deals. Black Friday. Free phones. My offers. Fios Home Internet. Bring your own device.
Certified pre-owned. Featured smartphones. Other phones. Trade in your device. Shop all accessories. Phone accessories. Tablet accessories. Watch accessories. Shop all plans. Shared data. International services.
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